Monday, January 30, 2006

Choosing training and go live dates

We held a meeting in December to confirm hardware choices, and to decide on training dates. The training schedule was complex, as there were 7 offices, 9 physicians, and support staff; training sessions are from 9 am to 1 pm or from 2 pm to 6 pm. We had picked our preferred dates, as well as preferred "go live" dates, and emailed them to the company as well as to our It lead ahead of time. At the meeting, we confirmed the dates (with a bit of bargaining around).

"Go live" day for me is Thursday March 2nd, 2006. On that day, we will stop using my old billing program, and will switch to the new billing and scheduling software. I blocked off half of my appointments. We will be getting a trainer at the office from 9 am to 1 pm.

We have two training sessions of 4 hours each scheduled for my staff, and for me and my partner in February. We will learn billing, private invoices, reconciliation and scheduling. We also have an extra 3 hour session to learn how to manage the RSA security fobs. These are small key fobs that you carry around; they display a random number, and you enter that along with your password. There is one for every physician, and one for each staff member (we also got one extra one, in case someone forgets to bring theirs to the office). These are included in the purchase price, and they provide very good security. The company will also teach us about the electronic lab interface (we will switch from paper to electronic data for labs), and how to manage scanned documents.

We had completed all the paperwork for OntarioMD, and received the initial subsidy of $4,500.

The next step will be to set up the network.


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